India Luxury Tours Commendation

Commendation

Wednesday, November 18, 2009 5:46 PM

Hi Anchal, we are happy to provide feedback as follows:

Overall rating - excellent - we had a fantastic trip to India and Nepal. Compass organisation - Outstanding!! - Everything happened exactly when and how it was promised.

Note: The "preferences we filled in beforehand were taken as requirements. This was not our intention - the form asked us to tick boxes - male or female guides, soft or firm mattresses, etc. By ticking a box I meant to indicate a (mild) preference, not a requirement which might then compromise other choices. This led to unfortunate incidents with wooden boards in beds (preference for firm mattress) in Delhi and Mumbai. Both of these were sorted out very quickly by hotel staff, so it was not a problem.

Hotels: All excellent except Delhi which was good, but not up to standards of others. However we did get food poisoning in Radisson Kathmandu (our only consumption was in hotel, so it could not have come from anywhere else)

Meet and Greet service at airports: All excellent - only Goa slightly less (still very good). Drivers: All excellent. Guides: All excellent. Nidhi in Jaipur deserves special praise.

Excellent restaurant tip in Mumbai: Khyber.

Outstanding service in Kingfisher airlines business class.

Regards,

Rob & Erica Woodcraft